What is APRO?

What is APRO? - The Voice of Rent-to-Own

The Association of Progressive Rental Organizations is the international voice for the rent-to-own industry founded in 1980. APRO is the nonprofit trade association advocating and representing the rent-to-own industry before the U.S. Congress, Internal Revenue Service, state legislatures, the courts, media and the public.

 

The association offers a wide range of services and resources for both RTO dealers and vendors, including education programs, annual meetings, seminars and a buying show, networking, award-winning publications and much more. APRO is staff-driven, member-based, with oversight by a board of directors.

 

For more information on APRO, please contact APRO Executive Director Bill Keese by e-mail or APRO Member Services Director Shelley Martinek by e-mail or by calling 800/204-2776.

 

The benefits of belonging to APRO

 

APRO member surveys show that the rent-to-own industry information and networking shared by fellow members are two of the most valuable assets to being an APRO member. Here are just a few of the ways that the power of APRO membership helps you—and the rent-to-own industry.

 

Grow and learn from your successful peers


  • APRO membership is the most valuable resource to your business. Learn about the rent-to-own industry and all of its business, product, legal, advertising, political and employment issues with one of the thousands of rent-to-own experts who participate in the many APRO functions throughout the year.
  • Your APRO membership is only as valuable as your participation. Spend your first year as an APRO member attending every function, introducing yourself to your peers and discussing your business with successful RTO owners throughout the country. Watch your business and profit grow.

 

"APRO members who were successful in areas where I was lacking were there to give me good advice." (Read more)
—Sidney Burton, Hometown Rent To Own, Sault Sainte Marie, Michigan
Member since 1993

 


Government regulation and protection


  • APRO protects and promotes your business in the U.S. Congress, state legislatures, the IRS and the courts.
  • APRO monitors all 50 states regarding legislation affecting your business. There are an average of 25 bills introduced per year directly affecting your business.
  • APRO organizes and maintains the grassroots network of rent-to-own dealers to help defend and promote the industry in Congress and state legislatures.

 

"APRO has always had the best interest of the RTO industry at hand. This may go unnoticed during the quiet times, but when potential legislation at the state or federal level may arise, I'm comforted by the fact to know APRO has kept on top of these issues as well as established contacts at both the state and federal level to best protect our industry.
—David Kraemer, president/CEO, Bestway Rent To Own, Dallas, Texas
Member since 1993


Financial analysis and valuation


  • APRO collects and organizes industry data for Wall Street analysts, bankers, lenders and economists providing each APRO member with the financial tools necessary to start and grow your business as well as valuing your company on Wall Street.

 

RTO public relations


  • Participate in the national public relations campaign to expand the customer base of rent-to-own. With 10 years of experience studying customer satisfaction and the image of the RTO industry, APRO has the media and public relations and guidance for any public relations or media relations needs. Join your peers in the ongoing discussion and campaign on how to attract the 94 percent of your market that does not rent-to-own.
  • For the past decade, APRO has commissioned two of the leading marketing experts in the nation to study the rent-to-own customer and the potential rent-to-own customer to give you the statistical research necessary to market to today's and tomorrow's RTO customers. Join APRO today and receive recent studies that will help you keep your current customers while attracting an entirely new customer base.

 

"I have been an APRO member for over 25 years and cannot think of anything that has had a greater overall impact on my business." (Read more)
—Lyn Leach, Ace Furniture and TV, Lincoln, Nebraska
Member since 1982

 


Rental training on
line


  • The APRO Rental Training Online certification program allows rent-to-own employees to achieve levels of certification, based on educational courses completed.
  • Courses are designed to provide specialized training for store-level RTO employees.

 
Improving your business with information
resources


  • APRO's annual Convention and Trade Show is a must for everyone in the industry. Don't miss this opportunity to find out about the latest products, trends and issues facing the industry.
  • Educational seminars allow you to tap into the knowledge and expertise of the industry. Attend any of the more than 100 APRO-sponsored educational seminars held throughout the country during the year.

 

"I could never give back enough to repay my gains from just belonging to APRO and staying involved. Triple my dues!" (Read more)
—Ernie Lewallen, UHR Rents, Cincinnati, Ohio
Member since 1989

 

 


Receive helpful and informative publications


  • All members receive RTOHQ: The Magazine, APRO's award-winning bimonthly magazine at each of their store locations; RTO Today, a weekly online newsletter; and the RTO Almanac, APRO's membership directory and resource for all things rent-to-own. Members can also purchase how-to manuals and industry statistics.

 

Vendor relations and support


  • As a supplier of goods and services to the rental industry, a vendor's affiliation with APRO will bring them the opportunity to interact with dealers nationwide through APRO's annual buying show and convention, direct mail and advertising. APRO associate members also receive unlimited access to APRO's database as well as discounts on exhibiting and advertising.

 
For more information


 

Join APRO Today!

For more information:
800/204-2776, ext. 109
Fax 512/794-0097
E-mail Shelley Martinek, APRO's member services director




2012 APRO Convention and Trade Show

July 24-26, Memphis, TN

Attendee Information

Exhibitor Information

Thank you APRO 2012 Sponsors

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Featured APRO Photo:
From the TARA 25th Annual Convention and Southwest Buying Show 2008 Album
TARA 25th Annual Convention and Southwest Buying Show 2008

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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here.

CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE

 

RTOHQ: The Magazine’s upgraded digital format

APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.

 

 

A New Rent-to-Own Experience

by Neil Ferguson

Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers

 

Who Is Your Competition?

by Bill Keese

In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.

 

A Review of Online Customer Complaints

by Ed Winn III

While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.

 

Rent-to-Own Families, Part VIII

by Kristen Card

Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.

 

 

Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.

 

Association of Progressive Rental Organizations
1504 Robin Hood Trail
Austin, Texas 78703
800/204-2776, ext. 103
Fax 512/794-0097