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Here you'll find rent to own industry interviews, breaking news, coverage of RTO events and much, much more...all streamed direct from APRO's RTOHQ.org to you. In order to watch a video, just click on the image or the "Watch This Video" link.


Category: APRO 2011 Convention
Video Title: Bill Clinton Invitation to Little Rock April 26, 2011
Video Description: APRO’s rent-to-own convention is converging in the heart of America in Little Rock this July. In addition to a full schedule of all things RTO, you’ll find a wealth of Civil Rights history, a thriving cultural community, incredible restaurants, fab

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Video Title: APRO Keynote Bill Taylor April 13, 2011
Video Description: Bill Taylor is a best-selling author, celebrated entrepreneur, and groundbreaking thinker on leadership and innovation. His first book, Mavericks at Work: Why the Most Original Minds in Business Win, became a New York Times bestseller and received widespr

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Video Title: APRO's 2011 State Association of the Year -- TARA July 20, 2011
Video Description: APRO's 2011 State Association of the Year is the Texas Association of Rental Agencies. President William McCrae accepts the award at APRO's 2011 Convention July 13.

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Video Title: Roger Sharp Address 2011 Convention July 21, 2011
Video Description: APRO's first recipient of the Rental Dealer of the Year Award, Roger Sharp, addresses APRO's convention-goers at the association's annual awards banquet July 13 in Little Rock.

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Video Title: APRO 2011 Vendor of the Year -- Sherry Workman July 21, 2011
Video Description: APRO's 2011 Norm Smith Vendor of the Year Award Winner is Sherry Workman.   Workman started out as a software vendor and, from the beginning, understood the importance of a strong trade association and was a vigorous champion of APRO.  

She le

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Video Title: APRO's 2011 Rental Dealer of the Year Richard Rose July 21, 2011
Video Description: APRO's coveted rental dealer of the year award went to APRO Boardmember and owner of BestWay Rent-to-Own of Virginia, Richard Rose. In 1984, Rose along with partners Jeff Loeb and Edward Jaffee, launched an RTO business in Norfolk. Today BestWay

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Video Title: APRO 2011 Heritage Award Winner Sidney Burton July 21, 2011
Video Description: APRO's 2011 Heritage Award went to APRO Board member Sidney Burton, owner of Hometown Ventures.

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Video Title: APRO 2011 President's Award Winner, Cynthia Strunk July 22, 2011
Video Description: APRO's 2011 President's Award of Excellence Award went to APRO Board member and owner of Baber's and Rent-n-Roll stores, Cynthia Baber Strunk. Strunk was joined onstage by her family to accept the award at APRO's Annual Awards Banquet Gala July 13 in L

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Video Title: APRO's 2011 Customer of the Year, Vivian Saunders July 25, 2011
Video Description: APRO's 2011 Customer of the Year, Vivian Saunders, already knew she had won the award going into the industry's annual awards banquet Wednesday night in Little Rock.

But she got a big surprise anyway.

At the conclusion of the affair, seasoned on

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Video Title: APRO's 2011 Lifetime Achievement Award Winner, Mark Speese July 22, 2011
Video Description: Mark Speese, chairman and CEO of the country's largest rent to own company, Rent-A-Center, had a much more humble beginning as a painter with his brother. However, it was his passion for the rental industry, dynamic leadership and sound judgment t

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Category: RentDirect Nationwide Feb. 2011
Video Title: James MacAlpine at PrimeTime11 February 22, 2011
Video Description: APRO'S Richard May interviews RentDirect Executive Director James MacAlpine on the show floor at the Venetian Las Vegas Feb. 21, 2011.

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Video Title: John Darden at Primetime11 February 22, 2011
Video Description: APRO's Richard May interviews Premier Franchisee/Vendor Liason and APRO Boardmember John Darden on the Venetian show floor in Las Vegas Feb. 21, 2011

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Video Title: Ed Winn III at PrimeTime11 February 22, 2011
Video Description: Richard May interviews APRO Legal Counsel Ed Winn III on the show floor at PrimeTime 2011 -- Venetian, Las Vegas, Feb. 21.

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Video Title: Robert Briley at PrimeTime11 February 22, 2011
Video Description: APRO President and owner of Briley Investments Robert Briley on the show floor of RentDirect Nationwide at the Venetian, Las Vegas with Richard May.

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Video Title: David David at PrimeTime11 February 22, 2011
Video Description: David David Interviewed on the PrimeTime show floor by Richard May at the Venetian, Las Vegas.

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Video Title: Scott Kinnear at PrimeTime11 February 22, 2011
Video Description: Premier Franchisee Scott Kinnear with APRO's Richard May on the PrimeTime show floor at the Venetian, Las Vegas, Feb. 21.

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Video Title: Tom Anderson of Frigidaire at PrimeTime11 February 22, 2011
Video Description: Tom Anderson of Frigidaire interviewed on the PrimeTime show floor by APRO's Richard May.

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Video Title: Lauren Talicska, Marketing Director for Advertising Made Easy February 22, 2011
Video Description: Lauren Talicska, Marketing Director for Advertising Made Easy, interviewed by APRO's Richard May on the PrimeTime show floor at the Venetian, Las Vegas.

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Video Title: Trent Agin at PrimeTime11 February 22, 2011
Video Description: APRO's Richard May interviews Rent One President Trent Agin on the PrimeTime show floor at the Venetian, Las Vegas, Feb. 21.

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Video Title: Larry Hartman, Azpen Technologies February 22, 2011
Video Description: Larry Hartman of Azpen Technologies interviewed by APRO's Richard May on the PrimeTime Show Floor at the Venetian, Las Vegas.

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Video Title: Linda Rada, Coaster Furniture at PrimeTime11 February 22, 2011
Video Description: Linda Rada of Coaster Furniture interviewed by APRO's Richard May on the PrimeTime Show Floor at the Venetian, Las Vegas.

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Video Title: Michael Novembrino of Curry Real Estate Services PrimeTime11 February 22, 2011
Video Description: Michael Novembrino of Curry Real Estate Services interviewed by APRO's Ed Winn III on the PrimeTime Show Floor at the Venetian, Las Vegas.

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Video Title: Mike Hannon of Funai at PrimeTime11 February 22, 2011
Video Description: Mike Hannon of Funai interviewed on the PrimeTime Show Floor by APRO's Richard May at the Venetian, Las Vegas.

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Category: Rent-to-own News
Video Title: Bowling For Autism Promo March 28, 2011
Video Description: John Cleek Jr.'s annual "Bowling for Autism" event kicks off April 9 at AMF Town and Country Lanes in Columbia, Missouri.

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Video Title: IRDA Boys and Girls Club Donation July 14, 2009
Video Description: Members of the Illinois Rental Dealers Association July 7, became role models for the local business community after committing $21,000 for much needed capital improvements to a Springfield Boys and Girls Club forced to temporarily shut down next week due

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Video Title: The RNR Revolution April 18, 2008
Video Description: Rent-n-Roll founder Larry Sutton addresses conference attendees at the annual franchisee meeting in Orlando, Florida in January, 2008. Here, Sutton describes some of the factors driving his rebranding effort that will change the name of the company to RNR

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Video Title: Rent to Own Industry donates 28 computers in St. Louis March 8, 2008
Video Description: Congressman William Lacy Clay Friday joined national, state and local rent-to own industry representatives in launching the "Computers for Kidz" program -- an initiative to help bridge the digital divide in urban areas.

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Category: APRO 2010 Convention
Video Title: APRO's 2010 Lifetime Achievement Award August 5, 2010
Video Description: Kevin Quinn, owner of Tacoma-based Quality Rentals Wednesday, was named APRO's 2010 Lifetime Achievement Award Winner at the association's annual awards banquet at the Marriot Hotel in downtown Louisville.   The awards banquet was the final social even

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Video Title: Ed Winn III Tribute August 5, 2010
Video Description: It is impossible to talk about the success of APRO without talking about the association's one and only legal counsel, past executive director and industry protector, Ed Winn III. See more convention videos here.

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Video Title: APRO 2010 Rental Dealer of the Year, Pt. 1 August 5, 2010
Video Description: APRO President "Tiger John Cleek" named Jamie Slatton, owner of Buddy's Home Furnishings, APRO's 2010 Rental Dealer of the Year July 21, 2010 in Louisville, for his passion for the industry, his many years of service on the APRO Board of Directors and his

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Video Title: APRO 2010 Rental Dealer of the Year, Pt. 2 August 5, 2010
Video Description: APRO President "Tiger John Cleek" named Jamie Slatton, owner of Buddy's Home Furnishings, APRO's 2010 Rental Dealer of the Year July 21, 2010 in Louisville, for his passion for the industry, his many years of service on the APRO Board of Directors and his

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Video Title: APRO 2010 State Association of the year winner August 5, 2010
Video Description: The Missouri Rental Dealers Association once again took home APRO's State Association of the Year Award at the associations annual convention July 21, 2010 in Louisville. State Association Coordination Committee Chairman Dave Edwards notes MRDA's accompli

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Video Title: APRO 2010 President's Award of Excellence August 5, 2010
Video Description: Richard May was named APRO's 2010 President's Award of Excellence Winner July 21, 2010 in Louisville for his 17 years of service to the industry and particularly for his grass roots political and media strategies that have led to more positive reception o

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Video Title: APRO 2010 Heritage Award August 5, 2010
Video Description: Charles Smithgall, Aaron's largest franchisee, was named APRO's 2010 Heritage Award Winner at the association's annual awards banquet July 21, 2010 in Louisville. See more convention videos here.

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Category: APRO 2008 Convention
Video Title: Bill Kelly September 3, 2008
Video Description: Bill Kelly is one of two new faces elected to the APRO Board of Directors August 13, 2008. Kelly is the chief operating officer of New Avenues Lease Ownership, a nine-store chain based in Alpharetta, Georgia, where he has worked since 2005.

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Video Title: Scott Kinnear September 3, 2008
Video Description: Scott Kinnear is one of two new faces elected to the APRO Board of Directors August 13, 2008. Kinnear is a Premier franchisee with one store located in Dayton, Ohio. Kinnear started his rent-to-own career as an account manager for Rainbow Rentals in

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Video Title: Welcome to Convention August 13, 2008
Video Description: APRO Legal Counsel Ed Winn III, Executive Director Bill Keese and Larry Carrico, share their impressions thus far of the APRO 2008 Convention and Buying Show at the America's Center in St. Louis, Missouri.

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Category: Employee of the Year
Video Title: 2011 Employee of the Year July 7, 2011
Video Description: Donna Fally is an active member of her community as a 15-year member of the Rome Community Consolidated School Board and through her years of volunteer service with the United Way of South Central Illinois and Jefferson County Habitat of Humanity where sh

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Video Title: 2010 Employee of The Year July 16, 2010
Video Description: The Association of Progressive Rental Organizations formally honored David Lane, a sales assistant for Premier Rental Purchase of of Goshen, Indiana, with the association's 2010 Employee of the Year award for his selfless deeds within his community that r

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Video Title: 2009 APRO Employee of the Year August 29, 2009
Video Description: David Keen, employee development manager for Rent One, is APRO's 2009 Employee of the Year. Keen served four terms on the Mt. Vernon City Council -- home base for Rent One's 42 stores -- and two years as the

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Video Title: 2008 Employee of the Year Bill Tennison August 13, 2008
Video Description: Bill Tennison, APRO's 2008 Employee of the Year, began as a delivery driver for Heartland Furniture and Appliance in 1998. He is now the manager of the Doniphan, Missouri location. Tennison has also come to the aid of the local women's shelter, Angel

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Video Title: 2007 Employee of the Year - Johnathan Brown May 20, 2009
Video Description: Jonathan Brown received the rent-to-own industry�s highest award for store level employees for his community involvement efforts and his dedication to his family. Brown�s efforts as a young adult and high school student through the Upward Bound progra

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Video Title: 2005 Employee of the Year June 8, 2009
Video Description: There isn�t much that holds Paul Russell back from what he wants. He opened a Blue Ribbon Rentals store in an area of Ohio where the company originally was convinced that it did not want a store. Today, that store is the company�s largest and has won

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Video Title: 2002 Employee of the Year August 11, 2010
Video Description: APRO's 2002 Employee of the Year, Ronnie Williams.

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Video Title: 2001 Employee of the Year August 10, 2010
Video Description: Josef Warren is APROS's 2001 Employee of the Year.

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Video Title: 2000 Employee of the Year - Eric Ison May 20, 2009
Video Description: Eric Ison, store manager for Showplace Inc. in Marion, Ohio, was nominated for the Rent-to-Own Employee of the Year award by his district manager for being a �valued high performance manager.� Ison not only has become one of the company�s leading tr

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Category: Customer of the Year
Video Title: 2010 Customer of the Year, 10-Year Reflection July 16, 2010
Video Description: Louise Brown, a pillar of community service in her hometown of Portsmouth, Virginia, is the Association of Progressive Rental Organizations' (APRO) 2010 Customer of the Year and today was honored at the general session of the association's annual conventi

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Video Title: 2009 APRO Customer of The Year August 29, 2009
Video Description: Sherron and Robert Wilder, Rent-A-Center Customers since 1992, are in the business of helping others. From their Safe Haven programs for children, to their current outreach mission for the homeless, the Wilders' impact on Benton Harbor, Michigan and th

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Video Title: 2008 Customer of the Year Kimberly Royal August 13, 2008
Video Description: Kimberly Royal -- APRO's 2008 Customer of the year -- is a case manager at the Judge Dennis J. Boll Group and Shelter Home -- an "incarceration-to-home life" transition facility for local adolescents in the region -- where she has worked for the past 24 y

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Video Title: 2005 Customer of the Year - Johnnie Bradford June 8, 2009
Video Description: Johnnie Bradford is pastor of Open Door Full Gospel in Columbus, Mississippi, and was the church�s founder in 1990. Her purpose is to provide the community with a place to gather and worship, and also to provide area children with a sense of belonging.

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Video Title: 2002 Customer of the Year August 11, 2010
Video Description: APRO's 2002 Customer of the Year, Norma Burgenger.

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Video Title: 2000 Rent-to-Own Customer of the Year - Maria Magdalena Estrada May 21, 2009
Video Description: El Paso�s Fiesta Rent To Own customer Maria Estrada wrote in her letter of application for the award that, �I rely on the employees of Fiesta Rent To Own to provide me with the quality products and services I need.� Estrada is a single mother of fou

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Category: Scholarship Winners
Video Title: 2010 Scholarship Winner July 16, 2010
Video Description: The Association of Progressive Rental Organizations (APRO) July 21, honored Cordillia Stewart, a junior at Drury University. where she is pursuing a Bachelor's of Science in Psychology and Criminology, with a specially produced video in commemoration of h

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Video Title: 2009 APRO Scholarship Winner August 29, 2009
Video Description: Robin Walker, a University of Mississippi sophomore, was today announced The Association of Progressive Rental Organizations' 2009 Education Scholarship winner. Daughter of Gary �Bo� Walker, director of operations for RTO Rentals of Paris, Tennesse

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Video Title: APRO 2008 Scholarship Winner August 13, 2008
Video Description: Show-Me Rent-To-Own saleswoman Penny Wyatt is used to going the extra mile. She's a single mother raising a 14-year-old son, a full time award-winning employee and a full-time student on the Dean's list. Her commitment to both her career and education

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Category: RAE Winners
Video Title: 2011 RAE Award Winners July 7, 2011
Video Description: 2011 Rental Advertising Excellence Award Winners -- Audio/Visual campaigns

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Video Title: 2009 RAE Award Winners September 14, 2009
Video Description: APRO's 2009 Rental Advertising Excellence Award included 70 winners in over 15 categories culled from thousands of entries that represent the best advertising in the rent-to-own industry.

The contest was divided into two broad categories -- i

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Video Title: 2008 RAE Award Winners May 14, 2009
Video Description: 2008 Rental Advertising Excellence Award Winners. Learn more about this annual contest.

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Video Title: RAE Winners 2007 May 22, 2008
Video Description: Rental Advertising Excellence Awards Highlights 2007

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Category: APRO History
Video Title: Ernie Talley Retrospective August 11, 2010
Video Description: Ernie Talley retrospective.

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Video Title: APRO History Part III May 12, 2010
Video Description: Watch the rent to own industry founding fathers discuss the early days of the formation of the Association of Progressive Rental Organizations here.

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Video Title: APRO History Part 2 April 22, 2010
Video Description: Watch the rent to own industry founding fathers discuss the formative years of the Association of Progressive Rental Organizations.

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Video Title: APRO History Part 1 April 22, 2010
Video Description: Watch the rent to own industry founding fathers discuss the early days of the formation of the Association of Progressive Rental Organizations here.

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Video Title: Norman W. Slatton Retrospective April 9, 2009
Video Description: Norman W. "Slats" Slatton Sr. Tribute presented at naming of Slatton as APRO's 1999 Lifetime Achievement Award Winner.

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Video Title: General Session, 2008 legislative conference March 11, 2008
Video Description: Rent-to-own industry representatives from around the country convened February 11 - 13 for the annual APRO Dave Egan Legislative Conference in Washington, D.C.

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Category: Midwest Expo 2008
Video Title: Chris Bolin, Bolin Rental Purchase September 12, 2008
Video Description: Chris Bolin could likely be the hardest working man in the rent-to-own business. Bolin, who owns two Bolin Rental Purchase stores in Kentucky and Tennessee, serves as both president and vice president of those two state's rental dealer association's re

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Video Title: Josh Johnson, Out The Door Rent-To-Own September 12, 2008
Video Description: Josh Johnson of Out the Door Rent-to-Own, is a one store dealer who brought all three of his managers to the 2008 Midwest Training Expo September 9 and 10 in Columbus, Ohio. Johnson -- a second year Expo attendee -- said he made the nine hour drive fro

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Video Title: ORDA Vice President Josef Burgan September 12, 2008
Video Description: Josef Burgan is the vice president of the Ohio Rental Dealers Association. Burgan also co-owns First Place Rentals with partner Robert McKinney. He serves as chief operating officer of the Youngstown, Ohio based company. An ORDA board member for the la

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Video Title: Past APRO President Tiger John Cleek September 11, 2008
Video Description: Past APRO President "Tiger" John Cleek was one of 233 rent-to-own dealers to attend the Midwest RTO Expo in Columbus, Ohio this week. In this exclusive APRO interview, "Tiger" -- who, along with son John Jr. owns nine Cleek's Lease or Own stor

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Video Title: ORDA President Mike Tissot September 11, 2008
Video Description: In this exclusive APRO interview, Ohio Rental Dealers Association President and Countryside Rentals owner Mike Tissot discusses some of the factors that contributed to the record breaking attendance at the 2008 Midwest RTO Training Expo this week in Ohio.

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Video Title: Ohio State Rep. Joe Uecker September 11, 2008
Video Description: Ohio State Representative Joe Uecker cut the symbolic ribbon opening the Fifth Annual Midwest RTO Training Expo September 10 at the Concourse Hotel and Conference Center in Columbus, Ohio. In this exclusive APRO video, Uecker, who represents Ohio House

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Category: Company Features
Video Title: Get Connected at RentDirect Nationwide PrimeTime! December 15, 2010
Video Description: See why more rental dealers belong to RentDirect Nationwide. RentDirect members comprise over 60 percent of all rent to own stores in the U.S. and Canada with revenues in excess of $4.8 billion.

Save as much as 15 percent on purchases, gain access t

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Video Title: HD Canvass Art June 17, 2008
Video Description: Kevin Van Kirk is the owner of three-year old company HD Canvas Art -- a company that specializes in high definition digital art on canvas. The highly durable, indoor/outdoor art is "gallery edge wrapped" eliminating the need for a frame and potential

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Video Title: American Sentry Guard March 24, 2008
Video Description: American Sentry Guard was one of 80 TRIB Approved Vendors at the historic TRIB-AVB "Silver at the Summit" Tradeshow in Dallas March 17-19. The company is a premier manufacturer and leading distributor of remote video management systems, that offers sur

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Video Title: AMCOR March 24, 2008
Video Description: AMCOR was one of 80 TRIB Approved vendors at the historic TRIB-AVB "Silver at the Summit" Tradeshow in Dallas March 17-19. The company offers state of the art solutions in portable air conditioning technology.

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Video Title: Step 2 March 24, 2008
Video Description: Step 2 was one of 80 TRIB approved vendors a the historic TRIB-AVB "Silver at the Summit Tradeshow in Dallas March 17-19. The company offers a unique line of rotational molded plastic playground equipment, children's furnishings and toys.

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Video Title: Scratch-B-Gone Restoration March 6, 2008
Video Description: Scratch-B-Gone is a soft-metal restoration kit developed by inventor Barry S. Feinman.

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Video Title: Coaster Company of America March 6, 2008
Video Description: Coaster Co. of America is one of the leading National Furniture Distributors in the United States with 7 branches nationwide and growing!

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Category: APRO Promotions
Video Title: Membership Video August 13, 2008
Video Description: In this membership video, APRO Membership Committee Chairman Larry Goad explains why APRO's work to protect the rent-to-own industry is important to him and his business and why APRO should be important to you and yours.

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Category: Legislation
Video Title: RTO Bill Subcommittee Vote 11-17-11 November 18, 2011
Video Description: The U.S. House Financial Institutions and Consumer Credit Subcommittee passed the APRO-supported bill H.R. 1588. The bill will now move on to the full Financial Services Committee. That committee will determine when a hearing and/or mark-up will take p

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Video Title: RTO Hearing House Subcommittee on Financial Institutions and Consumer Credit July 26, 2011
Video Description: A video replay of Tuesday's hearing on The Consumer Rental Purchase Agreement Act in the House Subcommittee on Financial Institutions and Consumer Credit took place July 26,2011 in Washington, D.C. 

At just over two hours the committee heard state

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Video Title: First Time Legislative Conference Attendee Interviews March 14, 2008
Video Description: New conference attendees share their thoughts and experiences on the grassroots rent-to-own industry activism at the 2008 Dave Egan Legislative Conference in Washington, D.C.

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Video Title: Clay and Carrico urge support for H.R. 1767 March 12, 2008
Video Description: Watch Congressman William Lacy Clay urge fellow House members to co-sponsor his bill

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2012 APRO Convention and Trade Show

July 24-26, Memphis, TN

Attendee Information

Exhibitor Information

Thank you APRO 2012 Sponsors

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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here.

CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE

 

RTOHQ: The Magazine’s upgraded digital format

APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.

 

 

A New Rent-to-Own Experience

by Neil Ferguson

Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers

 

Who Is Your Competition?

by Bill Keese

In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.

 

A Review of Online Customer Complaints

by Ed Winn III

While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.

 

Rent-to-Own Families, Part VIII

by Kristen Card

Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.

 

 

Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.

 

Association of Progressive Rental Organizations
1504 Robin Hood Trail
Austin, Texas 78703
800/204-2776, ext. 103
Fax 512/794-0097